How to Adjust Browser Screen Size for Chartnote and EHR Side-by-Side Usage

How to Adjust Browser Screen Size When Using Chartnote and Your EHR

When using Chartnote alongside your EHR, you might encounter a blue screen prompting you to use the mobile app if you reduce the size of your browser window too much. If you need to resize the browser to about a third of your screen to work efficiently, there's a simple solution to ensure all UI elements fit nicely.


If you like keeping Chartnote side-by-side with your EHR, shrinking the browser too much can trigger a blue screen suggesting the mobile app. Here’s how to keep everything visible.

Step-by-step

  1. Resize your browser window
    Click and drag the window edges so it’s roughly one-third of your screen.

  2. Watch for the blue screen
    If the window gets too narrow, you’ll see a blue prompt to use the mobile app. That’s your cue to adjust zoom.

  3. Zoom out to fit all UI elements

    • On Windows/Linux: press Ctrl + - (minus)

    • On Mac: press Cmd + - (minus)
      Keep tapping until the blue screen disappears and all UI elements fit comfortably.

  4. Fine-tune as needed
    If text feels too small, nudge zoom up one step:

    • Windows/Linux: Ctrl + +

    • Mac: Cmd + +

  5. (Optional) Reset to default zoom
    Return to 100% anytime:

    • Windows/Linux: Ctrl + 0

    • Mac: Cmd + 0

Alternate ways to change zoom

  • Chrome/Edge/Brave: Click the menu (top-right) → Zoom and adjust the percentage.

  • Safari (Mac): View menu → Zoom Out / Zoom In.

Tips for side-by-side workflow

  • Snap windows (Windows): Drag a window to the left or right edge until it “snaps,” or press Win + / .

  • Split View (Mac): Hover the green traffic-light button → Tile Window to Left/Right of Screen.

You’re all set—resize, zoom out a notch, and keep Chartnote + your EHR visible without the mobile prompt.


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