Move to a lower plan from Billing & Plans, without contacting support.
Who this is for: Solo users · Plans: Pro, Max · Where: Web (app.chartnote.com)
App Store subscribers manage their plan in the App Store.
Downgrade your plan
- Click your avatar in the bottom-left corner to open the account menu.
- Open Settings → Billing & Plans.
- Under Compare Plans, choose Monthly or Yearly.
- Click Update plan on the plan card you want.
- On Update your subscription, check that the new plan is selected (click Select if it isn't), then click Continue.
- On Confirm your updates, check the plan, the recurring price and start date, the amount due today, and the payment method. Prices and dates depend on your account.
- Click Confirm. To change something first, click Go back.
- Click Return to Chartnote.
Tip: You can also change plans from Manage subscription → Update subscription.
Note: A downgrade takes effect at the end of your current billing period. Unused monthly credits stay available until that billing cycle ends.
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Last reviewed: October 2026 · Applies to Chartnote 3.0