General
What should I do if my AI-generated note contains information I didn't say?
This issue may arise from three possible audio-related scenarios: 1. Language Settings: Ensure that your settings in AI Scribe or Voice Chart are configured for the correct language to match your patient visit encounter or dictation. 2. Audio Quality ...
How to Adjust Browser Screen Size When Using Chartnote and Your EHR
When using Chartnote alongside your EHR, you might encounter a blue screen prompting you to use the mobile app if you reduce the size of your browser window too much. If you need to resize the browser to about a third of your screen to work ...
How to Make the Address Bar Visible on Chrome When Using eClinicalWorks
If you're using eClinicalWorks (eCW) and need to make the address bar visible in Chrome to use extensions or other browser features, follow these steps: Step-by-Step Instructions Log In to Your EMR: Open your eClinicalWorks EMR system and log in with ...
Cancel Chartnote Subscription on the App Store
Please follow this link on how to cancel a subscription on the App Store. https://support.apple.com/en-us/118428
How to Update your Credit Card Information on Chartnote
This guide provides step-by-step instructions on how to update your payment method in Chartnote. By following these simple steps, you can easily add a new credit card and make it your default payment method, ensuring a seamless payment experience for ...
How to scan Chartnote QR code to sync with your mobile device
You can use the Chartnote Mobile app as a microphone for Chartnote.com or the Chartnote Chrome Extension. Here’s how to connect your devices using a QR code. <br> Step-by-step (for Chartnote Web) Download & open the Chartnote Mobile app ...
Control access to camera and microphone on iPhone
This guide provides step-by-step instructions on how to control access to the camera and microphone on an iPhone. By following these steps, users can easily manage which apps have access to these features, enhancing privacy and security. Step-by-step ...
Getting Started with Chartnote Voice Commands
Our voice command feature is designed to streamline your medical documentation process, allowing you to dictate without having to use your mouse or keyboard. This guide will introduce you to some basic voice commands and tips for effective usage. How ...
Obtaining Consent for Using AI Scribe in Your Practice
Introduction We encourage clinicians to obtain consent before using our AI Scribe, just like they would when using an in-person scribe. Incorporating an AI scribe into your practice can streamline clinical documentation, allowing more focus on ...
How to Upgrade Your Chartnote Subscription
This guide provides step-by-step instructions on how to upgrade your subscription plan on Chartnote. It includes clear and concise steps, ensuring a smooth and hassle-free process. By following these instructions, users can easily upgrade their plan, ...
Report a problem with Chartnote mobile app
This guide provides a step-by-step process on how to report a problem with the Chartnote mobile app. By following these steps, users can easily submit feedback and upload device logs to help resolve any issues they may be experiencing with the app. ...
How to Reset or Change your Chartnote Password
This guide provides step-by-step instructions on how to reset or change your password for Chartnote. Whether you forgot your password or simply want to update it, this guide will walk you through the process. By following these easy steps, you can ...
How to Change the Dictation Speech Model
Speech model settings give you the option to change your spelling, accent, and language model specific to your specialty. <br><br> Step-by-step Open Settings In Chartnote, click Settings. Open Preferences Click Preferences. Find the ...
How to Update the Chartnote Chrome Extension
Follow along with this simple, step-by-step tutorial. This guide will help you ensure that you're utilizing the latest features and updates of the Chartnote Chrome extension. &lt;br&gt; Step-by-step Open the Extensions menu Click the ...
Creating a Team and Inviting Users
This guide provides step-by-step instructions on how to create a team and invite users using Chartnote. It explains how to set up a team, add seats, purchase a team subscription, and invite users. It also highlights the importance of having an active ...
How to Install Chartnote Google Chrome Extension
This guide provides step-by-step instructions on how to install the Chartnote Google Chrome extension. By following these steps, users can easily add the extension to their browser and access features such as inserting snippets, AI Scribe notes, and ...
How to use AI Scribe
This video explains how to use AI Scribe, a tool in Chartnote, to easily transcribe and generate notes for medical visits. It provides step-by-step instructions on how to record a visit, select relevant billing codes, and transcribe the note.
Importing a Snippet from the Community Library
This guide provides a step-by-step process for importing a snippet from the Community Library in order to enhance note-taking efficiency. By following these steps, users can easily find and import snippets for quick access and use in their own notes, ...
Mark Chartnote as an Approved Sender
Forgot Password? Having trouble getting the reset password link in your email? This guide provides step-by-step instructions on how to mark Chartnote as an approved sender, ensuring that you receive important emails from them in your primary inbox ...
Viewing your Chartnote invoice history and receipt details
This guide provides a straightforward method for accessing and managing your Chartnote invoice history and receipt details. By following the steps outlined, users can easily review their billing records and save important documents for future ...
How to Share a Note with your Team in Chartnote
This guide provides step-by-step instructions on how to share a note with your team in Chartnote. By following these simple steps, you can easily collaborate and grant access to your notes, allowing for efficient team communication and collaboration. ...
How to Share and Import Snippets
<br> Part 1: Sharing a Snippet Step 1: Enable Community Sharing When creating or editing a snippet, select Share with community to make it available for other users. Step 2: Save Your Snippet Click Save and exit. Step 3: Confirm Sharing Click ...
Sample Consent Form for AI Scribe
This article provides instructions on how to locate, customize, and use the Chartnote AI Scribe consent form. This form is used to obtain patient consent for the use of the Chartnote AI Scribe during medical encounters, which include in-person, ...
Chartnote Copilot
What is Chartnote Copilot?
How to Print or Download Your Note
Select the desired note in the Note section. Click the download button. If a pop-up window appears, make sure your browser allows it. Save or print the note.
Mobile Notes
&lt;br&gt; Download Chartnote Mobile On the App Store On Google Play
What is Chartnote Teams
Chartnote TeamsCreate a Team Today! Chartnote Teams Increase your team’s documentation efficiency with shared snippets and voice recognition. Shared snippets and templates for you and your team. Create groups within your organization and share best ...
Monthly vs Yearly Plan
On the Subscription page, you will see your Current Plan which can be billed as a monthly or yearly plan. You are able cancel your subscription at any time before the next billing cycle. If you do not cancel your subscription, it will continue to ...
How to Cancel Your Chartnote Subscription
This guide provides a step-by-step process on how to cancel your Chartnote subscription on Chartnote Web. If your subscription was purchased on the App Store, please follow this link > How to Cancel Your Chartnote Subscription on the App Store By ...
Upgrading to a Paid Account
Chartnote offers paid services with monthly or yearly subscriptions. These can be purchased by credit card, Apple Pay or Goggle Pay. Learn more about Chartnote plans and subscription. You can upgrade your Chartnote plan at any time. If you upgrade in ...
Chartnote Speech-to-Text Commands
Use the following voice commands while dictating using Chartnote. You must speak punctuation when dictating. The following commands will also enable you to interact with the text and navigate the content of your note. PUNCTUATION Full Stop / Period ...
Speech Models
Our speech models can be accent and specialty-specific. You can also select between British and American spelling. By default you will find these preferences selected: Spelling: US Sp. Accent: American English Language Model: General Medicine These ...
Allow Chartnote Chrome extension to run in Incognito
Here's how the users can allow an extension to run in incognito Open Incognito window Go to chrome://extensions Find the extension, click Details Toggle the button "Allow in Incognito" to allow the extension to run in incognito mode
Chartnote - Google Chrome Extension
Where is the extension? Get the power of Chartnote anywhere from your browser. Dictate and insert your snippets into any web-based EHR. Available on the Chrome Web Store. Get it today! Installing and Using the Chartnote Chrome extension Welcome to ...
Hotkeys - Navigate your note with the keyboard.
Use your keyboard to navigate and complete placeholder fields. Start/stop your microphone. Hotkeys are keyboard shortcuts that provide quick access to a particular function. They are triggered by pressing a combination of keys simultaneously on a ...
Hands-Free Dictation Using a USB Gooseneck Microphone + Foot Pedal - great for pathology/radiology
Gooseneck Microphone If you don’t want to use a handheld microphone or wear a headset, a desktop microphone is an option. A gooseneck USB microphone is ideal. It should be arranged ergonomically so that the microphone is close to your mouth while ...
Next Generation AI Voice Recognition
? Next-Gen AI Dictation We upgraded our dictation with a next-generation AI voice-recognition solution. It has amazing accuracy and voice commands that help you navigate your SOAP note. Next Generation AI Voice Recognition Dictate your notes using ...
Schedule a One-to-One Session
Join us for a look into how Chartnote can help your workflow by creating a note using snippets. We'll show you how to discover, edit and create your own snippets and templates. Schedule a one-to-one session >
I Cannot Login into Chartnote
Chartnote web application (www.chartnote.com) has a help desk available for support. Our help desk is under a different domain (help.chartnote.com). You do not need to create an account to use our help desk. However, some users want to get more ...
Dictating Your Note Using Speech-to-Text
This is a good alternative for those clinicians that don't have a dictation software at work or home. Chartnote next generation AI voice-recognition is powered by Augnito. It is a great solution to dictate a quick note when you don't feel like typing ...
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